Category: voice
-

Replacing Entra ID MFA SMS with Choose Your Own Telephony Provider SMS
Of course, keeping with SMS for MFA is a bad idea – but you know that – but there might be reasons why you need to keep it, and so this blog post exists to help you deploy the CYOT (choose your own telephony) option for Entra ID SMS or Voice for multi-factor authentication. Microsoft…
-

Fixing the Display of Voicemail In Outlook
Once upon a time voicemail in Office 365 was done in Exchange Online Unified Messaging, but that was retired early 2020. Voicemail is now provided by a service known as Cloud Voicemail but Outlook did not keep up to date if you have a newly created tenant and now when voicemail arrives in Outlook it…
-

External Teams Chat – Voice and Video Not Available
I wanted to look and see the options for the Voice/Video buttons in a Microsoft Teams chat, and why sometimes I do not have these available based on who I add to the chat I see these combinations: Internal User Internal Users (more than one) External User Multi-Party including External User(s) Guest Users Meet Now…