Installing Dell Open Manage 7.1 on Hyper-V R2 Servers

Posted on Posted in 2008, 2008 R2, 2012, dell, hyper-v, openmanage, osma, server administrator, server core, windows server

This set of instructions goes through the process for installing Dell Open Manager on Windows Server 2008 R2 and Windows Server 2012.

  1. Download both the 6.5 and 7.1 versions of Dell Open Manage
    • You need to install 6.5 first, or you will get errors about “omchecks has stopped working” failing during the RunPreReqChecks process and an error about “Failed to load OMIL Library” when running the actual installer.

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  1. On the server run Dism /online /enable-feature /featurename:SNMP-SC to install SNMP
  2. After downloading 6.5 expand the zip to c:\OpenManage65 and if needed copy to the server you are installing on, or burn a DVD and insert it into the server in question.
  3. Install Open Manage 6.5 with the following steps
    1. cd c:\OpenManage65\windows\prereqchecker
    2. runprereqchecks /s
    3. echo Return Code = %ERRORLEVEL%
    4. Check the Return Code with the codes listed at http://support.dell.com/support/edocs/software/smsom/6.1/en/ug/HTML/prereqch.htm#wp1053477
    5. Fix any errors listed. You should get a 2 as the Return Code. You might need to view the prereqchecker HTML file that it creates. This is made in your temp directory. Cd %TEMP% to see what this is. It will be something like c:\Users\username\AppData\Local\Temp\2. To open the HTML output file connect to this temp folder from a machine with IE installed on it and open omprereq.htm. Fix any listed errors.
    6. cd c:\OpenManage65\windows\SystemsManagement
    7. msiexec /i SysMgmt.msi
    8. Choose Custom and add the Remote Enablement option.
  4. Allow remote access to TCP port 1311 (the Open Manage web server port) using netsh advfirewall firewall add rule name="Dell OpenManage Server Administrator Web GUI" dir=in action=allow protocol=TCP localport=1311
  5. Install Open Manage 7.1. The steps here are similar, just from the directory containing version 7.1 instead.
    1. cd c:\OpenManage71\windows\prereqchecker
    2. runprereqchecks /s
    3. echo Return Code = %ERRORLEVEL%
    4. Check the Return Code with the codes listed at http://support.dell.com/support/edocs/software/smsom/6.1/en/ug/HTML/prereqch.htm#wp1053477
    5. Fix any errors listed. You should get a 2 as the Return Code. You might need to view the prereqchecker HTML file that it creates. This is made in your temp directory. Cd %TEMP% to see what this is. It will be something like c:\Users\username\AppData\Local\Temp\2. To open the HTML output file connect to this temp folder from a machine with IE installed on it and open omprereq.htm. Fix any listed errors.
    6. cd c:\OpenManage71\windows\SystemsManagement
    7. msiexec /i SysMgmt.msi
    8. Choose Custom and add the Remote Enablement option (though as this is now an upgrade it should already be selected).
  6. Finish by browsing to https://remoteserver:1311 not forgetting the s in https. You will get a certificate error and once connected you can replace this if you wish or are required to by corporate policies.
  7. With thanks to the following two blogs:

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